If the system used to work properly, what do you think might have changed since the last time it did work properly?Ĭlick OK, and when the System Summary info appears, click Edit, Select All (Ctrl-A), Copy (Ctrl-C) and then paste (Ctrl-V) the information back here in your next reply.įor video device and driver information, expand the Components, click Display, click Edit, Select All, Copy and then paste the information back here. What do you not see that you think you should be seeing? What do you see (exactly) that you don't think you should be seeing and when do you see it? What is your XP Version and Service Pack? Please provide additional information about your system as best you can:
Thank you MS Answers, for continuing to make the resolution of simple problems as frustrating and time consuming as possible. Not knowing fundamental information about a problem prolongs the frustration and agony of resolving these issues. Unfortunately, the MS Answers forums does not prompt for any system information when a new question is asked, so we next to nothing nothing about your system. If you tell us more about your system and the issues with it, we can help you better. Keep in mind that just because they might tell you that your system might need 10 updates doesn't mean you have to install them all.įailing that or if you are not sure, you are going to have to provide more information. You can visit the Intel download site and let their online Driver Update Utility take a look at your system to see if it recommends anything and consider applying video driver updates. That is some kind of Intel Integrated Graphics device 852GM/GMV or 82852/82855 GM/GME on your perhaps Dell or IBM Computer of unspecified make and model. If the issue still persists or you need any assistance on Windows please keep us posted. Provide us more information on the issue so that we can assist you better. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.
The Reset Internet Explorer Settings feature might also reset parental control T roubleshoot video problems when using Internet Explorerĭisclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. If you are using Internet Explorer and facing issues playing online videos please try the steps from the following link and check: Which web browser are you using to watch the videos?Ħ. What is the make and model of the computer?ĥ. What happens when videos which are locally saved in the computer play?Ĥ.
Is the issue confined to online videos?ģ. What happens when you try to watch videos in YouTube? Do you get any error message?Ģ.
Thank you for giving Microsoft Community an opportunity to assist you with your Windows concern!ġ.
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